September 11, 2006 11:25 PM
How To Protect Yourself Against "Pretexting"
It might be very hard to stop pretexting since smart con artists can always woo not-so-smart CSRs. For consumers, it is therefore very important that we move our business to privacy-conscious companies.
For me, I am now moving away from the practice to shop at the lowest-price online store to save a few bucks. I have better confidence level for Amazon, and I don't mind to pay a few bucks more for the peace of mind.
From WSJ:
The best way to prevent someone from viewing account information without permission is to do business with companies with strong privacy protections in place. Where once all that was needed was a Social Security number or account number to access personal information by phone or online, many companies now require additional information.
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