September 11, 2006 11:04 PM
AOL Customers To Get Insurance Coverage For Identity Theft
In a bid to improve customer confidence and differentiate its flagship subscription service, AOL is giving away free identity theft insurance coverage to its paying members. Will other ISPs follow suit?
From WSJ:
Free insurance coverage for identity theft and computer damage is among the premium security offerings AOL is making available to its dwindling base of paying subscribers.
The move, which AOL said it would announce to its members Tuesday, follows last month's decision to give away AOL.com e-mail accounts, software and other features once reserved for paying subscribers and remove key reasons for millions of customers to keep paid accounts.
The insurance, offered through American International Group Inc. (AIG), pledges up to $10,000 to help restore users' identity and credit regardless of how their Social Security number, bank account or other personal information got compromised. The policy covers costs for refiling rejected loan applications, legal fees, credit reports and up to $2,000 in lost wages.
A separate AIG policy covers up to $1,000 to repair or replace computers that suffer physical damage.
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